Q: What is the product warranty?
A: The warranty time is 12 months from the delivery time. Lifelong technical consult for customers.
                           

Q:Will there be any hidden charges/payments?
A:No, what you see is what you pay.

Q: How can I make the payment?
A: You may use the following methods of payment: PayPal, T/T Bank Transfer, Western Union payment.

Q: What is package?
A: Standard Package, a broken tap remover is with a carton and a wire EDM machine is with a plywood case.
                           

Q: How about shipping cost?
A: We can offer shipping methods according to customers request, shipping cost will be according to different way of transportation.

Q: What is the shipping method?
A:  Global express, by air cargo or by sea.

Q:How about the delivery time?
A: According to the quantity, delivery time is different. We will confirm before you plan to order.
    As usual goods will be shipped within 7 working days.

Q:I expect the parts at a later date. Will you stock them with a purchase order so they are readily available for me?
A:Yes. We offer all of our customers the luxury of having any and all ordered items stocked free of charge.